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Success! Visa from Cambodia raised $925 to fund a mastoidectomy ear surgery.

  • $925 raised, $0 to go
to go
Fully funded
Visa's treatment was fully funded on December 30, 2021.

Photo of Visa post-operation

January 10, 2022

Visa underwent a mastoidectomy ear surgery.

Visa’s surgery was completed with no complications and she’s returned to her province. Her hearing is already better and she has no more pain. She’s relieved with the results and can communicate better with her family and her co-workers.

Visa’s parents said “We are excited that Visa is better. Her life will be better and we won’t waste any more money on medicines that did not help her. Thank you to the CSC staff and donors who helped our daughter have a better life.”

Visa's surgery was completed with no complications and she's returned to her province. Her hearing is already better and she has no more pai...

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November 24, 2021

Visa is a 24-year-old soldier from Cambodia. She is also married to a soldier and they have a 3-year-old daughter. When she is not at work, she likes to watch movies on TV.

Visa had an earlier ear infection that caused a cholesteatoma, or an abnormal skin growth, to develop in the middle ear behind the ear drum. For this reason, Visa experiences frequent pain and ear discharge. For the past 3 months, she has had ear discharge, pain, and occasional bleeding. It is difficult for her to hear at work; which she shared makes her feel embarrassed, frustrated and upset.

Visa traveled to our medical partner’s care center to receive treatment. On November 24th, she will undergo a mastoidectomy procedure in her left ear. During this procedure, ENT surgeons will remove the cholesteatoma. Our medical partner, Children’s Surgical Centre, is requesting $925 to fund this procedure. This covers medications, supplies, and inpatient care.

She told us, “I hope after surgery I will be able to hear clearly, the discharge will stop, and I will no longer have this pain.”

Visa is a 24-year-old soldier from Cambodia. She is also married to a soldier and they have a 3-year-old daughter. When she is not at work,...

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Visa's Timeline

  • November 24, 2021

    Visa was submitted by Sieng Heng at Children's Surgical Centre.

  • November 24, 2021

    Visa received treatment at Kien Khleang National Rehabilitation Centre in Cambodia. Medical partners often provide care to patients accepted by Watsi before those patients are fully funded, operating under the guarantee that the cost of care will be paid for by donors.

  • November 24, 2021

    Visa's profile was published to start raising funds.

  • December 30, 2021

    Visa's treatment was fully funded.

  • January 10, 2022

    Visa's treatment was successful. Read the update.

Funded by 13 donors

Funded by 13 donors

  • Cost Breakdown
  • Diagnosis
  • Procedure
On average, it costs $925 for Visa's treatment
Hospital Fees
Medical Staff
  • Symptoms
  • Impact on patient's life
  • Cultural or regional significance

​What kinds of symptoms do patients experience before receiving treatment?

A mastoidectomy is a surgical procedure that removes diseased mastoid air cells. A patient who needs a mastoidectomy will experience hearing loss, chronic ear infections, and possibly cholesteatoma—an abnormal skin growth in the middle ear. Cholesteatomas cause hearing loss and ear discharge. The cholesteatoma will erode bones in the middle ear and can eventually expose the brain and cause death in complicated, untreated cases.

​What is the impact on patients’ lives of living with these conditions?

Patients live with hearing loss and chronic ear infections.

What cultural or regional factors affect the treatment of these conditions?

Treated incorrectly or left untreated, an infected mastoid bone can cause hearing loss, persistent ear discharge, meningitis, temporary dizziness, and temporary loss of taste. Due to poor hygiene and limited education in rural Cambodia, patients are likely to experience complications and receive the incorrect treatment.

  • Process
  • Impact on patient's life
  • Risks and side-effects
  • Accessibility
  • Alternatives

What does the treatment process look like?

A mastoidectomy is performed with the patient asleep under general anesthesia. Surgeons will perform one of several different types of mastoidectomy, depending on the amount of infection present. These include: • Simple (or closed) mastoidectomy: The operation is performed through the ear or through an incision behind the ear. The surgeon opens the mastoid bone and removes the infected air cells. The eardrum is incised to drain the middle ear. Topical antibiotics are placed in the ear. • Radical mastoidectomy: This procedure removes the most bone and is usually performed for extensive spread of a cholesteatoma. The eardrum and middle ear structures may be completely removed. Usually the stapes, the "stirrup"-shaped bone, is spared to preserve some hearing. • Modified radical mastoidectomy: In this procedure, some middle ear bones are left in place, and the eardrum is rebuilt by tympanoplasty. After surgery, the wound is stitched up around a drainage tube, and a dressing is applied.

What is the impact of this treatment on the patient’s life?

This treatment will relieve chronic ear infections, hearing loss, and other symptoms caused by the infected mastoid bone.

What potential side effects or risks come with this treatment?

This treatment is highly effective, but it poses risks if performed by an inexperienced surgeon. The operation is near the facial nerve and the brain, so surgeons must be careful when operating. At Children's Surgical Centre, ENT surgeons only operate on cases about which they feel confident.

How accessible is treatment in the area? What is the typical journey like for a patient to receive care?

Care for this condition is not easily accessible in Phnom Penh. Only one other hospital performs ENT surgery, but care at that hospital is expensive. The ENT surgeons at our medical partner have a proven record of successful cases.

What are the alternatives to this treatment?

Once the infection stops responding to antibiotics, surgery is the only option.

Meet another patient you can support

100% of your donation funds life-changing surgery.

Meet another patient you can support

100% of your donation funds life-changing surgery.