Meet another patient

Watsi logo blueWatsi

Success! Soriya from Cambodia raised $925 to fund a mastoidectomy so she can hear clearly.

  • $925 raised, $0 to go
to go
Fully funded
Soriya's treatment was fully funded on December 21, 2021.

Photo of Soriya post-operation

December 25, 2021

Soriya underwent a mastoidectomy so she can hear clearly.

Soriya and her family traveled to our medical partner, Children’s Surgical Centre, for successful mastoidectomy treatment! Soriya no longer experiences fevers or ear discharge and can communicate better with her friends and family. She is thankful to return to work without worrying about an ear infection or its symptoms returning.

Her husband shared, “Thank you to the staff for everything to keep Soriya safe from this disease. She is happy again, and it will make her life better. She will be able to work more regularly and bring home money to support our family.”

Soriya and her family traveled to our medical partner, Children's Surgical Centre, for successful mastoidectomy treatment! Soriya no longer ...

Read more
September 14, 2021

Soriya is a 49-year-old seller of children’s cookies. She lives with her husband who is a policeman. Together they have two children: one son and one daughter. Her son is married, while her daughter still lives at home. She likes to cook, exercise, and watch Khmer movies on TV in her free time.

Two years ago, Soriya had a severe ear infection. The infection caused a cholesteatoma, or an abnormal skin growth, to develop in the middle ear behind the ear drum. For this reason, Soriya experiences severe ear aches, ear discharge, and pain. She visited a private hospital and received ear drops, but her symptoms did not improve and it is difficult for her to hear and communicate.

Our medical partner, Children’s Surgical Centre (CSC), is helping Soriya to receive treatment. She traveled to visit CSC’s care center where, on September 14th, she will undergo a mastoidectomy procedure in her left ear. During this procedure, ENT surgeons will remove the cholesteatoma. Now, CSC is requesting $925 to fund her procedure. This covers medications, supplies, and inpatient care.

Soriya shared that she hopes that the ear infection will finally stop and her hearing will improve.

Soriya is a 49-year-old seller of children's cookies. She lives with her husband who is a policeman. Together they have two children: one so...

Read more

Soriya's Timeline

  • September 14, 2021

    Soriya was submitted by Sieng Heng at Children's Surgical Centre.

  • September 14, 2021

    Soriya received treatment at Kien Khleang National Rehabilitation Centre in Cambodia. Medical partners often provide care to patients accepted by Watsi before those patients are fully funded, operating under the guarantee that the cost of care will be paid for by donors.

  • September 15, 2021

    Soriya's profile was published to start raising funds.

  • December 21, 2021

    Soriya's treatment was fully funded.

  • December 25, 2021

    Soriya's treatment was successful. Read the update.

Funded by 29 donors

  • Cost Breakdown
  • Diagnosis
  • Procedure
On average, it costs $925 for Soriya's treatment
Hospital Fees
Medical Staff
  • Symptoms
  • Impact on patient's life
  • Cultural or regional significance

​What kinds of symptoms do patients experience before receiving treatment?

A mastoidectomy is a surgical procedure that removes diseased mastoid air cells. A patient who needs a mastoidectomy will experience hearing loss, chronic ear infections, and possibly cholesteatoma—an abnormal skin growth in the middle ear. Cholesteatomas cause hearing loss and ear discharge. The cholesteatoma will erode bones in the middle ear and can eventually expose the brain and cause death in complicated, untreated cases.

​What is the impact on patients’ lives of living with these conditions?

Patients live with hearing loss and chronic ear infections.

What cultural or regional factors affect the treatment of these conditions?

Treated incorrectly or left untreated, an infected mastoid bone can cause hearing loss, persistent ear discharge, meningitis, temporary dizziness, and temporary loss of taste. Due to poor hygiene and limited education in rural Cambodia, patients are likely to experience complications and receive the incorrect treatment.

  • Process
  • Impact on patient's life
  • Risks and side-effects
  • Accessibility
  • Alternatives

What does the treatment process look like?

A mastoidectomy is performed with the patient asleep under general anesthesia. Surgeons will perform one of several different types of mastoidectomy, depending on the amount of infection present. These include: • Simple (or closed) mastoidectomy: The operation is performed through the ear or through an incision behind the ear. The surgeon opens the mastoid bone and removes the infected air cells. The eardrum is incised to drain the middle ear. Topical antibiotics are placed in the ear. • Radical mastoidectomy: This procedure removes the most bone and is usually performed for extensive spread of a cholesteatoma. The eardrum and middle ear structures may be completely removed. Usually the stapes, the "stirrup"-shaped bone, is spared to preserve some hearing. • Modified radical mastoidectomy: In this procedure, some middle ear bones are left in place, and the eardrum is rebuilt by tympanoplasty. After surgery, the wound is stitched up around a drainage tube, and a dressing is applied.

What is the impact of this treatment on the patient’s life?

This treatment will relieve chronic ear infections, hearing loss, and other symptoms caused by the infected mastoid bone.

What potential side effects or risks come with this treatment?

This treatment is highly effective, but it poses risks if performed by an inexperienced surgeon. The operation is near the facial nerve and the brain, so surgeons must be careful when operating. At Children's Surgical Centre, ENT surgeons only operate on cases about which they feel confident.

How accessible is treatment in the area? What is the typical journey like for a patient to receive care?

Care for this condition is not easily accessible in Phnom Penh. Only one other hospital performs ENT surgery, but care at that hospital is expensive. The ENT surgeons at our medical partner have a proven record of successful cases.

What are the alternatives to this treatment?

Once the infection stops responding to antibiotics, surgery is the only option.

Meet another patient you can support

100% of your donation funds life-changing surgery.

Meet another patient you can support

100% of your donation funds life-changing surgery.